Details about cookies on this service
We need to use some essential cookies to make the 'Find pension contact details' website work.
If your cookies are switched off
You will see an error message when you try to use this website if your cookies are disabled.
How to turn cookies on depends on the browser you are using and how up to date it is.
Find out how to change your settings for the most popular browsers, including:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
- Safari commonly used on iPads, iPhones and other Apple devices
Find out how to manage cookies for other browsers.
Cookies that measure website use
We use Google Analytics software to collect information about how you use this website. We use this information to improve this website.
Google Analytics cookies collect and store information about:
- the page you visit and what you click on each page
- how long you spend on each page
- how you got to this website
| Name | Purpose | Expires |
|---|---|---|
| _ga | Counts how many people visit the website by tracking if they've visited before. | 60 minutes or when you close your browser |
| _gat | Counts how many pages are viewed and how often. | 10 minutes |
Cookies that help performance
We use some cookies to help make sure this website works consistently for everyone.
| Name | Purpose | Expires |
|---|---|---|
| AWSALB | Cookies help us to allocate server traffic to make the user experience as smooth as possible. | 1 day |
Cookies that help to keep your information secure
We use session and security cookies to keep your information secure as you move back and forward through the website.
These cookies are automatically removed from your computer when you complete your application or if you:
- do not do anything for 60 minutes
- close your browser
- switch off your computer
| Name | Purpose | Expires |
|---|---|---|
| connect.sid | To remember where you are in the application and your previous answers so you can move back and forward through the website. | 60 minutes |
Cookie message
You may see a banner when you visit this website inviting you to accept cookies or review your settings. We’ll set cookies so that your computer knows you’ve seen it and not to show it again, and also to store your settings.
| Name | Purpose | Expires |
|---|---|---|
| seen_cookie_message | Saves your cookie consent settings | 1 year |
Analytics consent
You will see a banner when you visit this website inviting you to accept or reject cookies. We'll set a cookie to store your settings.
| Name | Purpose | Expires |
|---|---|---|
| DWP_ANALYTICS_COOKIE | This records your cookie preference for Google Analytics | 1 year |
Chosen Language
If you change the language of the service, your chosen language will be saved in a cookie. This is so you can use it on all pages.
| Name | Purpose | Expires |
|---|---|---|
| language | Saves the language you chose to view the service in | 1 year |